AI coworkers that hear every customer
Basira runs your social media, Manar keeps your branches first on the map, and Hala answers every message and call. In Arabic and English, for multi-location brands in the UAE and GCC.
BasiraReplying on Instagram
@sara.dxb Is the new karak in Al Barsha too? 😍
It is! Every branch has it from today.
ManarMoving you up on Google Maps
karak near me
- 1Your Marina branchup from #4
- 2Chai Corner4.6★
HalaAnswering on WhatsApp · 11:42 PM
Do you have a table for four tonight?
Sure, 8:30 at the Marina branch. Shall I book it?
Booked, with a reminder at 6:30 PM
Listens and replies where your customers already are
- Google Maps
- TikTok
- X
- Talabat
- Deliveroo
- Careem
- ChatGPT
Meet your AI coworkers
Three coworkers with one job each, working across all your branches in Arabic and English.
Basira runs your social media and keeps track of what people write about you
She plans your Instagram posts and answers comments in your tone. She also follows what people say about you and your competitors on TikTok, X and in the news, in Arabic dialects and English. If complaints start to pile up, you hear about it the same day.
Meet Basira
- Competitor watch
- Insights & Ask Basira
- Instagram replies
- Plans your social posts
- Crisis radar
Manar puts your branches first on Google Maps and in AI search
When someone nearby searches for karak or a dentist, your branch should be the first thing they see. Manar keeps hours, photos and addresses right on Google Maps, Apple Maps, Talabat and Careem, and watches how each branch ranks against the places around it. Your brand also shows up in ChatGPT answers, and happy guests are asked for a Google review after their visit.
Meet Manar
- Listings
- Map rankings
- AI visibility
- Post-visit surveys
- Rating growth
Hala is your manager who always answers
WhatsApp, Instagram DMs, calls and website chat get a reply within seconds, day or night, in Arabic and English. Hala books and moves tables and appointments and sends the reminders. Questions about prices or opening hours get answered on the spot, and anything tricky goes straight to someone on your team.
Meet Hala
- WhatsApp & DMs
- Calls
- Bookings & waitlist
- Answers & handoff
- Win-back
All three run on Vazari Engine
Every coworker sees the same customer history. The Arabic language models are built for Gulf dialects, and head office sees all branches on one dashboard.
See it in a demoChatGPT
Best family restaurant near Dubai Marina?
Try Saffron House on Marina Walk. It's rated 4.7★, open until midnight and has a menu in Arabic and English.
Google Maps
Location listingSaffron House · Marina Walk
- HoursOpen until 12:00 AM · updated for Ramadan
- Address & pinVerified on Google and Apple Maps
- Photos24 new this month
- Delivery appsTalabat, Deliveroo and Careem in sync
Hi! Any table for 4 tonight around 8?
Yes, we have 8:30 at Marina Walk. Shall I book it?
Yes please, thank you 🙏
Booking
- Table for 4 · tonight, 8:30 PMConfirmed at Marina Walk
- ReminderOn WhatsApp, 2 hours before
- Customer memoryPrefers a window seat · 6th visit
Post-visit survey
How was your visit to Marina Walk today?
What happens next
- Happy guests go to GoogleNew 5★ review posted for Marina Walk
- Unhappy guests stay privateTask sent to the Marina Walk manager
Mentions
- Fries were cold again @saffronhouseX · 4 min ago
- Best karak in JBR 🔥TikTok · 1 hour ago
- Slow service on Friday night 😕Instagram · JBR
Basira
- Replies drafted in your tonePosted once you approve
- Crisis radarNegative mentions up 38% at JBR. Alert sent.
- Post idea"Karak season is back" (from 120 customer chats)
Set up for your industry, connected to the tools you already use
See all integrationsRestaurants & cafés
Tables booked straight from WhatsApp, and late-delivery complaints answered before they turn into one-star reviews.
Customer results
We used to miss a third of our calls after 10pm. Now they all get answered, in Arabic or English, and the bookings show up in our system on their own.
With Hala and ManarFor the first time I can see what patients say about each of our 14 clinics. When something goes wrong, that clinic's manager gets a task to follow up.
With Hala and BasiraOur customers write in Arabic, English and Arabizi, sometimes in the same message. Vazari keeps up.
With BasiraYour customers' data, under your control
Built for how the Gulf handles privacy. Customer data is stored encrypted in UAE data centres, your team can step into any conversation, and nothing you share ever trains an AI model.
- Human takeoverSee every conversation live and step in with one tap.
- Stored in the UAECustomer data lives in UAE data centres, close to your branches.
- Never trains AIYour conversations stay yours. No model is ever trained on them.
- Branch-level accessManagers see their own branches. Head office sees everything.
- Bank-grade encryptionEverything is encrypted, in transit and at rest.
Running a security review? We'll walk your IT team through it
Start hearing every customer this week
In a 30-minute demo we'll put Hala on a test line with your real menu or services, in Arabic and English.
Thanks! We'll get back to you within one business day.
Or try Hala yourself, right now